Support
Need help with Doudou?
Write to us about family sync, purchases, your data or a bug. A few details help us answer quickly.
Reply
Within 24–48 hours
Purchase and Premium issues come first.
Please include
Phone and app version
iPhone or Android, what happened, and how to make it happen again.
We can help with
- Connecting both parents' phones with the family code
- Premium, your purchases, and restoring them on a new phone
- Your data and privacy, including deleting your data
- Bugs, crashes and ideas for the app
Manage your subscription
Doudou Premium is billed by Apple or Google: you change or cancel it from your store account.